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Customer help pages

> About us
> Contact Us
> Legal Disclaimer
> Our credo & guarantee
> Our Guarantees
> Privacy policy
> Returns & exchanges
> Special Discounts

> Warranty on Products
> Browser requirements & cookies
> Color Charts
> Check your order status
> Secure shopping
> Methods of payment
> Shipping & Handling
> Gift Orders & Corprate Gifts

> E-mail privacy
> Customer's Help Pages
> How to Order At Styledrops.com
> E-club
> Styledrops.com Top Designers' Directory
> Sizes Charts
> Site Map
> Partner sites


Browser requirements & cookies
Browser Requirements
Our website can support almost all browsers! There are some basic requirements though...

You must use a Secure Socket Layer (SSL)-compliant browser and have cookies turned on to order from styledrops.com. Although you can visit our site with most browsers, we recommend using Netscape Navigator version 6 or later, or MS-Internet Explorer version 5.0 or later. If you use an old browser version, you may experience a known bug that causes an "expired encryption" error, and affects all users using these older versions on any Web site.

What are "Cookies"?
Most Internet sites, including ours, collect data about visitors through the use of "cookies". Cookies are small software programs that help sites recognize regular visitors by assigning a random number to each desktop for tracking content preferences and traffic patterns. Cookies may be used to "connect" your computer to information stored in a separate location. At Styledrops, we use cookies to connect your computer with the information we store for you in our database. Some examples of this information include items added to your shopping bag and user specific information on pages accessed and previous visits to our site. Your information is stored in a safe and secure database. Through cookies we may also: alert you to new areas that we think might be of interest to you when you return to our site; record past activity at our site in order to provide you better service when you return to our site; or, customize Web page content based on your browser type or other information that you send us.

We do not use cookies to store any of your personal or financial information on your computer.

Styledrops recognizes that you can choose to refuse cookies. However, if you wish to purchase from our site, you have to accept the cookies so that we can securely process your order. Cookies keep track of the items that you order during your shopping session so that when you're ready to check out, all of the items you've placed in your shopping cart will be there and ready for purchase.

For our customers using Internet Explorer 6.0
If you are shopping at styledrops.com using Internet Explorer 6.0 and are having difficulty accessing the site, please check your privacy settings in your browser and set them to "Medium". If you do not wish to change your privacy settings to "Medium" and you are currently using the "Medium High" or "High" settings, you may choose to override your current cookie handling practices for individual sites that you specify, including styledrops.com. As always, you can place your order by phone calling:

For US customers: 0039-011-5096531 (Monday to Friday 8 am - 1.30 pm USA EST)
For China: +390115096531 (Monday to Friday 9 pm - 2.30 am Central European Time)
For International Customers: 0039-011-5096531 (Monday to Friday 2 pm - 7.30 pm CET)