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Customer help pages

ORDERING INFORMATIONS

> How to place online orders
> Methods of payment
> Shipping & Handling
> Sizes Charts
> Warranty on Products
> Fax Orders (download .pdf)

OUR POLICIES

> Our credo & guarantee
> Returns & exchanges
> Secure shopping
> Privacy policy
> E-mail privacy
> Browser requirements & cookies

SPECIAL FEATURES

> Check your order status
> Special Discounts
> Gift Orders & Corprate Gifts
> Color Charts



Shipping & Handling
SHIPPING

Where do we ship to?
We ship worldwide to over 80 countries through DHL Express Courier and TNT courier. Check our shipping costs, delivery times and shipping options in the chart below.

Does the shipping cost depend on how many items I order?
No, the shipping cost are flat rates and no shipping cost increase is applied on larger order.

How much does the shipping cost?
Shipping cost varies on country destination. Please see the shipping cost table below.

 Shipping Rates
 
ZONE
METHOD
COST
DELIVERY TIME*
North America
(USA, Canada)
Express
 USA Next Day

$ 18.90
$ 18.90

2-5 business days
1 day (on selected items, US only)

Eurpean Union
Express
Express
$ 18.90
2-3 business days
Europe-New EU countries and extra EU
(Andorra, Bosnia, Bulgaria, Croatia, Cyprus, Iceland, Liechtenstein, Moldavia,Monaco, Montenegro, Norway, Romania, Russia, Serbia, Switzerland, Turkey, Ucraina)
Express
$ 36.00
2-5 business days

Oceania
 (Australia, New Zealand)
Express
$ 50.00/60.00
2-6 business days
Central and South America
 (Argentina, Aruba, Bahama, Bermuda, Bolivia, Brazil, Chile, Costa Rica, Honduras, Mexico, Panama, Paraguay, Puerto Rico, Uruguay, Venezuela)
Express
$ 50.00**
2-5 business days
Middle East
(Israel, Kuwait, Qatar, Oman, Saudi Arabia, United Arab Emirates,)
Express
$ 36.00
2-5 business days
Africa
(South Africa)
Express
$ 60.00
2-7 business days
Asia
 (China, India, Japan, Indonesia, Hong Kong, Macau, Malaysia, Philippines, Singapore, South Korea, Thailand, Taiwan)
Express
$ 36.00**
2-5 business days
* Delivery time can vary in case of national holidays, custom delays or temporary unavailability of items ordered. In these cases customers are normally alerted by Styledrops customer service professionals about the delay.
** Additional shipping costs may be applied on specic remote areas.

Do I have to pay for Taxes and Customs Duties?
Styledrops.com pays for you in advance almost all customs duties for many destinations in the world. (for Example US, European Union, Japan)
In some cases, depending on the destination and on the items purchased, taxes and duties may be charged to recipient.
For additional info feel free to ask our Customer Service.

HANDLING

Where’s my order?
If you wish to know the status of your order please click here and you can track your shipment with DHL . A page of DHL will appear and you can check the status of your order simply to entering your tracking number in the field.