Customer Service

Finding Products
By using the pull-down menus on the left-hand side of the page, you can browse Styledrops.com by gender, category, and type of product. You can also search by price using the "search" box, located in the lower left-hand corner on every page of the store. To have more information about a product, click on the image, the name of the product, or "more info" and you will be taken to the item's product details page.

Using The Shopping Bag
Put your product in your shopping bag selecting first size and quantity, and then clicking the "add to shopping bag" button on the right side of the product detail page. Click on the "continue shopping" button to add more items in your shopping bag, or click on "proceed to checkout" to complete your order. Remember you can check anytime your shopping bag simply clicking on the correspondent link in the upper menu bar. This allows you to add, change or delete items whenever you like. Please note: an e-mail address is required to place an order online. If you do not have an e-mail address, you can place your order by phone with one of our Customer Service Representatives.

Purchasing
When you're ready to complete your order, be sure to review all of the items you've placed in your shopping bag. If you decide that you don't want a particular product, check "Remove." If you want a gift wrapping select the type in the gift wrapping scroll down menu. Then select the country of shipping. Once you have all the items you wish to purchase in your shopping bag, click the "CHECKOUT" button.

Shipping and Billing
Once you've clicked "CHECKOUT", you'll need to provide your shipping and billing information, (note: billing address must be entered exactly as it appears on your credit card statement. If you're shipping to your workplace don't forget to write the name of your company in the space provided.

Review and Pay
Review all of the information you provided and make any necessary change before paying. If all the information are correct proceed with the payment choosing the "Confirm order" button for your payment with a credit card, or the "PayPal - buy now" icon for your payment with PayPal. If you're paying with a credit card, you will reach the credit card payment window: enter the number without spaces or dashes, expiration date and CVV code, then click on pay. f your order has been successfully placed you will receive in few seconds a "congratulations" message and an email of confirmation. If you have paid with Paypal you will receive a PayPal email confirming the payment and an order confirmation from Styledrops.com.